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Trotec SolutionsVACUUM PUMP REPAIR · TEMPE, AZ

Exchange program

Turbo pump exchange program: a rebuilt pump while yours is repaired

When a tool is down, waiting for a repair costs more than the repair. Our exchange program ships a rebuilt pump from our shelf while yours is repaired, covered by the same 12-month warranty.

Last updated

Rebuilt exchange turbo pump bagged and packed in a foam-lined crate

Exchange or repair: which fits your downtime

A standard repair sends your pump to our shop and back. An exchange puts a rebuilt pump on your tool first, so the tool returns to production while your pump goes through repair.

  • Repair: best when the tool can wait or you have a spare.
  • Exchange: best when the tool is down and every day counts.
  • Seed stock: fabs on a fab support program can keep exchange units on hand.
Timeline comparing a standard repair with an exchange unit that ships right away

Common questions

How do I ask for an exchange unit?

Check the exchange box on the quote form, or call us. We'll tell you whether a rebuilt pump for your tool is in stock.

Does an exchange pump have a warranty?

Yes. Exchange and rebuilt pumps are covered by the same 12-month warranty against part defects and workmanship.

Do you have exchange cryopumps too?

The exchange program covers cryopumps as well as turbo pumps. Ask with your quote request.

Ask for an exchange unit

Tell us the pump model and your tool, and we'll check what's on the shelf.

Ask for an exchange unit