Independent repair · Ultra-high vacuum

Vacuum pump and controller rebuilds, done in-house in Arizona

Trotec Solutions repairs maglev and lubricated turbomolecular pumps, cryopumps and their controllers for fabs and labs. You get OEM-level service, realistic turn-times and a 12-month warranty on every repair.

Request a repair quote Tool down? Ask about an exchange

Mon–Fri 7:00 am–3:30 pm MSTToll-free (855) 820-2766

12-month warrantyParts defects and workmanship
Maglev and lubricatedBoth bearing types, all in-house
Pump and controllerMatched and tuned as one set
On-site field serviceRemoval, installation, fab support

Gloved hands inspecting the bladed rotor of a turbomolecular pump on a repair bench

What we repair

Four ways we keep your vacuum tools running

Every service below is performed in our Tempe shop or on your floor by technicians who specialize in high and ultra-high vacuum.

Disassembled turbo pump with rotor, stators and bearings laid out for inspection

Turbomolecular pump repair

Standard and major service for maglev and lubricated bearing turbo pumps, with failure analysis and a documented history for each serial number.

Test and evaluation
Failure analysis
Reconfiguration

Turbo pump repair

Cryopump cold head and arrays exposed on a service bench

Cryopump repair and overhaul

Standard service and major overhauls with OEM components, a digitally documented process and reliable turn-times.

Major overhaul
Exchange program
Field service

Cryopump repair

Turbo pump controller board under test with oscilloscope probes attached

Turbo controller and power supply repair

Levitation faults, spin-up failures and power failures, from legacy controllers to current integrated drives, repaired and tuned to the pump.

Levitation faults
Software upgrade
Set matching

Controller repair

Field service engineer in a cleanroom gown checking a vacuum pump on a fab tool

Fab support programs

Fab audits, preventive maintenance, vibration monitoring and seed stock on hand, so you catch failures before the tool goes down.

Vibration analysis
Seed stock exchange
Tool-down expedite

Fab support

How a repair moves through the shop

From quote request to a documented, warrantied pump

The same steps for every pump and controller, recorded in our database under its serial number.

Turbo pump in service on a clean repair bench with hand tools and test equipment

Send the model and serial number
Request a quote with the manufacturer, model, serial and part number so we can check its history and parts.
Ship or drop off at our Tempe shop
Send the pump, and the controller and cable if you have them, so we can test and tune them together.
Test, evaluation and failure analysis
We find what failed and why, then confirm the repair scope with you before work starts.
Repair, balance and run test
Standard or major service, bearing and rotor work and controller tuning, documented step by step.
Return with a 12-month warranty
Your pump ships back covered against part defects and workmanship for 12 months.

Line card

Turbomolecular pumps we repair, by bearing type

Don't see your model? Send the model and serial number and we'll tell you if we can service it.

Magnetic levitation 8 brands

Lubricated bearing 8 brands

Alcatel / Adixenlubricated
Edwards / Seiko Seiki (BOC)lubricated
KYKYlubricated
Leybold (Oerlikon)lubricated
Mitsubishilubricated
Osakalubricated
Pfeifferlubricated
Rigakulubricated

Brand names identify the equipment we service. Trotec Solutions is an independent repair company and is not affiliated with or authorized by these manufacturers.

Exchange program and rebuilt inventory

Tool down today? Swap in a rebuilt pump while yours is repaired

Ask for an exchange unit when you request your quote. We'll tell you which rebuilt pumps are on the shelf for your tool, each covered by the same 12-month warranty.

Ask for an exchange unit See rebuilt inventory

Technician in a lab coat, seen from behind, working on a turbomolecular pump at a repair bench

Who works on your pump

An owner-run shop that specializes in ultra-high vacuum

Trotec Solutions is owned by Ignacio Castro. Every pump, controller and cryopump is serviced in-house by technicians and engineers who train continuously on balancing, vibration analysis and diagnostics.

About Trotec Solutions

Before you send a pump

Should I send the controller with the pump?

Yes, when you can. We test the pump, controller and cable as a set and tune them to each other, which is how most levitation and spin-up faults get traced.

What does the 12-month warranty cover?

Every turbo pump, cryopump, controller and fab support repair is covered for 12 months against part defects and workmanship.

Can I get a replacement pump while mine is repaired?

Ask for an exchange unit with your quote request. If a rebuilt pump for your tool is in stock, it can ship while yours is in the shop.

Do you repair pumps from any manufacturer?

We repair the turbo pump brands on our line card, in both maglev and lubricated bearing designs. For anything else, send the model and serial number and we'll confirm.

Get a repair quote for your pump or controller

Send the model and serial number. We reply with a quote and the next steps.

Request a quote