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Trotec SolutionsVACUUM PUMP REPAIR · TEMPE, AZ

Alcatel and Adixen turbo pumps

Alcatel and Adixen ATP and ATH M pumps, rebuilt in Tempe

Trotec Solutions repairs Alcatel and Adixen turbomolecular pumps, a line now part of Pfeiffer Vacuum. We service both the ATH M magnetic levitation pumps and the ATP series, with their controllers, under a 12-month warranty.

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Alcatel and Adixen turbo pump models we repair

These are the Alcatel and Adixen model families we see most often. Don't see yours? Send the model from the nameplate.

Model familyBearingExamples and notes
ATH M seriesMagnetic levitationFor example ATH 2300 M
ATP seriesLubricated or hybrid bearing80 to 400 l/s pumps and larger models such as ATP 2300 M

Common Alcatel and Adixen pump faults we fix

  • Bearing wear, noise and vibration
  • Levitation and bearing sensor faults on maglev models
  • Pumps that won't spin up or drop out of speed
  • Rotor damage after a crash, vent or debris event
  • Controller, power supply and cable faults

ACT controllers, such as the ACT 600T, are repaired and matched to the pump. See controller repair.

How Adixen pump repairs work

  1. Send the model and serial number

    Request a quote with the manufacturer, model, serial and part number so we can check its history and parts.

  2. Ship or drop off at our Tempe shop

    Send the pump, and the controller and cable if you have them, so we can test and tune them together.

  3. Test, evaluation and failure analysis

    We find what failed and why, then confirm the repair scope with you before work starts.

  4. Repair, balance and run test

    Standard or major service, bearing and rotor work and controller tuning, documented step by step.

  5. Return with a 12-month warranty

    Your pump ships back covered against part defects and workmanship for 12 months.

Brand names identify the equipment we service. Trotec Solutions is an independent repair company and is not affiliated with or authorized by these manufacturers.

Other brands: Edwards / Seiko Seiki, Pfeiffer, Leybold, Shimadzu, Osaka, Ebara, Mitsubishi.

Common questions

Do you repair Alcatel and Adixen pumps that are out of warranty or discontinued?

Yes. We repair current and legacy Alcatel and Adixen turbo pumps. Send the model and serial number and we'll confirm before you ship.

Should I send the controller with my Adixen pump?

Yes, when you can. Testing the pump, controller and cable together is how most levitation and spin-up faults get traced, and it lets us tune the set.

Are you an authorized service center for this brand?

No. Trotec Solutions is an independent repair company, not affiliated with or authorized by the manufacturer. Every repair is backed by our own 12-month warranty.

Get a quote for your Adixen pump

Send the model and serial number, and the controller model if you have it.

Request a quote